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JW Tek and Quantum Data Center Join Forces to Form Quantum Services Group

 

We want to thank all of our loyal customers who have been with us the past 18 years, we could not have accomplished our goals without you. You have been the life blood of our team and with that we are excited to announce our next big MILESTONE.

 

On June 12, 2017 JW Tek will be joining forces with Quantum Data Center and operating as Quantum Services Group. 

 

JW Tek was founded in 1999 with the goal of providing excellent IT service in a society with rapidly advancing technology. We are a full service IT provider that offers many services such as IT support, phone systems, internet services, hosting solutions, and virtual servers.

Quantum Data Center (QDC) is a colocation facility located in Auburn Hills, MI. We provide cloud-based services to all of our customers. QDC gives the ability of mobilizing your office for efficiency and redundancy to maximize your business.

The complementary nature of the two brand portfolios presents numerous opportunities for marketing and innovation. This will create substantial value for our current and future customers with exciting advancements and additional service offerings coming soon. We have developed services that compliment each other to make Business IT even easier!

 

We look forward to officially launching our new website and brand on June 12th.

 

We appreciate your patience throughout this process and we understand this change will come with concerns, however, this will not effect the services we are providing for you.

Please continue to contact us by phone at:
248-247-3000 or 248-247-3247
and by email at:
support@jwtek.com or support@oneqdc.com

 

Our Physical Address remains:
1030 Doris Road
Auburn Hills, MI 48326The same staff you have worked with in the past will continue to provide your IT support, along with new members who have joined our team to help service you better.

 

At Quantum Service Group we strive to service our clients to the best of industry abilities. In an effort to continuously improve for the betterment of our clients, we are proud to announce the following improvements to our services:

  • Upgraded ticketing platform via partnership with a proven industry leader
  • Upgraded rapid replication and backup software with geographic diversity
  • Upgraded remote monitoring and patch management software
  • 24/7 Support for contract customers on a per incident basis
  • Increase Staff to service you better

 

All of the above items should help us increase your proactive services and reduce service delays. At QSG we work for you by optimizing your business IT.

If you have any questions about this exciting news and what it will mean for you, please contact us at any time.

We would like to thank you for your continued support, it has been a pleasure to serve you as our valued partner, and we look forward to doing business with you for years to come. We are confident that our new affiliation will serve us all well.

Thank you,
Eli Nakhleh

 

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